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Direct Secure Messaging

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Support Desk

Direct secure messaging (DSM) is a secure, encrypted web-based communication system for physicians, nurse practitioners, physician assistants, and other healthcare providers to share protected health information (PHI).

Practical uses for direct secure messaging

  • Provider refers a patient to a specialist
  • Specialist sends a care summary back to a referring provider
  • Clinical lab delivers preliminary, final, or amended lab results
  • Care coordinator shares care plans with providers, Medicaid, or other payers
  • Mandatory public health reporting

Benefits of direct secure messaging

  • Replaces non-secure fax, phone, mail, and other courier methods for delivery of PHI
  • Reduces cost for physician offices and hospital medical record departments
  • Provides structured data for importing into electronic health records (EHRs)
  • Enables physicians to meet meaning use stage 1 outcome—improve care coordination
    • Core objective: Capability to exchange key clinical information among providers of care and patient-authorized entities electronically
    • Measure: Perform at least one test of the certified EHR technology’s capacity to electronically exchange key clinical information

For more information, or to sign up for an account, click here: Register